Check out some of our FAQ's!

We recommend you check out our documentation and support on our support page.

See Product Help

What plan is right for me?

Each plan has been designed for different purposes. If you're not sure which plan is right for you, feel free to contact our sales team to figure out which plan may be right for you!

How accurate are Vxt transciptions?

You'll be familiar with how hard it can be sometimes to hear the person on the other end of a phone call. This is because audio gets compressed and degraded when it goes over the phone network. Unfortunately, this also affects voicemail and means our speech recognition software isn't always as accurate as it could be.

Transcriptions in Vxt are on average about 75% accurate. Sometimes you'll get a message thats perfectly transcribed and other times it can be very hard to read. Fortunately, you can quickly play your voicemail in the app in case you want to double-check the transcription. Listening to the audio through Vxt is still more than twice as fast as checking it traditionally.

We're working on software that will dramatically improve our transcription accuracy.

Can I use Vxt with my existing provider?

We hope so! Sadly some providers do not allow for call forwarding, meaning you can't use all of Vxt's features. To see which providers work with Vxt you can read more here, or contact our sales team.

Where can I get help?

If your looking for help with Vxt Call or Vxt Voicemail, you can access our help centre here.

Contact us

Have a tricky question for us? Let us know & we will respond!

Fill out this form to get in touch with our expert team. If your question is more urgent, you can use the information below to call or email us (or come to our office if you want to scare our staff).

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