VXT Partners with Filevine to Launch New AI-Enhanced VoIP Integration for Attorneys

Published 
September 9, 2024
4
 min read
Last updated 
Sophie Svenson
VXT Partners with Filevine to Launch New AI-Enhanced VoIP Integration for Attorneys

Attorneys using Filevine's case management platform can now benefit from VXT's VoIP integration that’s purpose built for attorneys. VXT provides a comprehensive solution for legal attorneys, unifying VoIP calling, SMS messaging, and internal team chat in one simple platform. This integration enables attorneys to automatically synchronize contacts, create call summaries, and track billable time directly within Filevine. Consequently, attorneys can work more efficiently and maintain precise records.

VXT: The Gold Standard VoIP Solution for Legal Professionals

As the only VoIP system purpose-built for legal practices, VXT is leading the way, capturing market share from established players like RingCentral and Microsoft Teams with a more intuitive, attorney-focused solution. In 2023, VXT expanded its global customer base by 500% and since launching three years ago, VXT has managed over 5 million calls.

"As the case and document management platform for over 4000 law firms and growing, Filevine is excited to add VXT to our partnership ecosystem to deliver even more value to our mutual clients. We are excited to have a top tier VOIP that integrates seamlessly with the Filevine platform. We are looking forward to the growth and opportunity this partnership provides.”

Keegan Chapman, SVP of Go To Market Strategy at Filevine.

How VXT’s Filevine Integration Changes Legal Practice Management

Attorneys face substantial administrative challenges, including recording billable time, detailing client advice, and maintaining comprehensive case files or project notes. With an average of 10 phone calls per day, these tasks can become overwhelming, leading to lost billable hours and excessive non-billable work. VXT's customer, Tangi Carter, shares her experience: "VXT is saving so much time. Now, we just click a button, and the call recording and notes go to the case. With the number of calls we get, I'd say we save hours every week."

This experience aligns with industry statistics: on average, 20% of billable time goes unrecorded, and firms often spend more than 50% of their time on administrative tasks. VXT's integration aims to address these challenges, helping attorneys reclaim valuable time and improve their billing accuracy.

VXT’s Filevine Integration Delivers:

  • A Complete VoIP Phone System: VXT combines VoIP calling, SMS, and internal team chat into one platform, with upcoming video conferencing capabilities further enhancing its integration. This makes VXT the ultimate solution for all your legal communication needs.
  • AI-Powered Call Summaries: VXT offers a simple and secure way to incorporate AI into your workflows. After a call, VXT can generate detailed summaries of phone calls with customizable prompts. These AI-generated call summaries are securely stored and easily accessible within Filevine, streamlining case documentation and improving legal practice management.
  • Automated Time Tracking: Seamlessly integrated with Filevine, VXT automates the recording of billable time from phone calls, ensuring accurate billing and reducing administrative overhead. This feature is vital for understanding your costs, whether you bill by the hour or use fixed fees or pro bono arrangements.|
  • Contact Syncing: The integration with Filevine provides seamless contact syncing, so you always know who is calling. This feature automatically links client interactions to their respective projects, helping clients feel important and reducing manual data entry.

"By integrating with Filevine, we’re offering more than just a phone system; we’re providing an integrated solution that addresses the unique needs of attorneys. By combining VXT’s VoIP features with Filevine’s comprehensive case management system, we’re enabling law firms to save time, mitigate risk and generate more revenue for their firm."

Luke Campbell, Chief Executive Officer of VXT.

Proven Impact on the Legal Industry

As VXT takes the lead in advancing VoIP technology for the legal industry, their integration with Filevine highlights their focus on delivering tailored solutions for attorneys. With a 55% conversion rate from demos to clients, VXT is not just participating in the market but setting new standards. Why settle for a generic solution when you can choose a phone system built specifically for attorneys?

See How VXT Integrates with Filevine:

About Filevine

Filevine is changing the way legal work gets done for law practitioners and their clients. As the leading legal operating system, Filevine is dedicated to empowering organizations with tools to simplify high-stakes legal work. That is why Filevine now offers a full suite of AI-powered solutions built with the legal user in mind. Powering everything from lead intake and e-signatures, to document assembly and case management, to timekeeping, billing, payments and business analytics, Filevine is used by several thousand law firms and legal teams daily to deliver excellence. Filevine is recognized on the Deloitte Technology Fast 500 and Utah Business Fast 50 lists, is a Top Workplace USA winner, and is among the fastest-growing companies on the 2024 Inc. 5000 list.

About VXT

VXT is a cloud-based VoIP phone system designed specifically for attorneys. VXT integrates seamlessly with popular legal case management systems, including Filevine, Clio, MyCase, LEAP, Smokeball, and Actionstep to automatically create and saves file notes from calls and SMS to relevant contacts or matters in your practice management system. Post-call, VXT records time automatically, helping mitigate risk, save time, and deliver an exceptional user experience for legal firms worldwide.

See what a communications platform built for attorneys looks like.

Schedule a free demo of VXT and Filevine here.

Try VXT and Filevine Today

Sophie Svenson
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