VXT Changelog

VXT is constantly updating, moving fast and providing fresh features for our users. Explore our official changelog here.

4.12.0

September 29, 2024
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Changes

  • Profile pictures
    • Users can now upload profile pictures to VXT so their team mates can more easily differentiate them
  • Improvements to the Bullhorn integration
    • Sync leads
    • Save calls to leads
    • Save calls to placements
  • Updated the Billing page
    • See all of your invoices in a table
    • Review all Usage charges and attribute them to specific calls, messages and the associated users
    • Made it easier to manage your Usage bundles
    • Made it easier to update your billing email and card details
  • New Compliance page
    • Manage your regulatory compliance documents like proof of address, business details and authorized representatives on one page
  • Updated Call flow builder & switcher
    • Grouping related Call flow builder actions by colour
    • Allowing users to create and edit call flows from the active call flow switcher
    • Switching your active call flow is now much more intuitive
  • Updated Team settings
    • Team settings has been renamed to Configuration
    • Settings on the Configuration page are now grouped into sub pages
  • Calls
    • During a call if a contact has an associated company, display the company name next to the contact name
  • Various bug fixes

4.11.0

September 1, 2024
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Changes

  • Show client names in matter search results for legal integrations. Where supported by our legal integrations we now display client names on matters in matter search results.
  • Shareable links for text messages with attachments. When we save MMS to integrations they'll now include a link so you can find the MMS and the attached files in VXT more easily.
  • Summaries in integration notes. AI call summaries will be included in the notes you save to integrations when you save your call.
  • Proration emails. Next time you receive an invoice for adding a user or number, OR a credit for removing a user or number we'll send you additional details so it's easier to understand what has happened.
  • Smokeball integration.
    • Sync companies.
    • Save calls as completed tasks, files or memos.
  • Leap integration.
    • If you save notes from a call using the LEAP integration and come back to VXT to change them later, we'll update the existing note in LEAP.
  • Email notifications for mentions. When you mention a colleague in your notes, they will receive an email in addition to the message in Team.
  • Audio input and output selector. You can now select the audio input and output you want VXT to use from within the app.
  • New integration with Recruit Wizard.

4.10.1

August 11, 2024
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Changes

  • Various improvements to account creation and sign-in
  • Filter your Inbox to unread messages only
  • Improved the visual design of the Actionstep integration
  • Released a universal build for Intel Mac and Apple Silicon Mac computers
  • The Call flow builder is no longer available via Phone settings
    • The Call flow builder can still be accessed by users with the Manage call flows permission via the Admin page.
New Features
  • VXT now automatically summarizes your recorded calls when they are transcribed.
    • You can configure the prompt our AI uses to summarize your calls in Admin -> Team settings -> Summarization prompt
  • Multimedia in Team
    • Send and receive files as attachments to messages in Team
  • Receive MMS
    • If you have SMS enabled numbers in VXT you can now receive MMS messages including images
  • TargetRecruit integration
  • Automatically syncing SMS to the Karbon integration
Fixes
  • Resolve incorrect Records export duration

4.9.0

July 8, 2024
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Changes

  • Open desktop app automatically when starting computer
  • Filevine integration - Initial launch supports contact syncing and saving call notes as project notes
  • Configurable banners for VXT to communicate important information to users

4.8.0

June 15, 2024
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Changes

  • Bullhorn
    • Sync candidates work phone
  • MyCase
    • Round up time entry durations in 6-minute increments
    • No longer show time entries for unanswered calls
  • LEAP
    • Time entry descriptions no longer use call notes, and is now a dedicated separate field
  • Add inbound/outbound selection for analytics metrics
  • Skip in-call and DNS users in ring node
  • Call sound effects
  • Silence calls without declining

Fixes

  • Resolved error when opening analytics export
  • Resolved flickering in inbound mini calls
  • Resolved call flow selection bugs after using temporary flow

4.7.0

May 28, 2024
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Changes

  • Block SMS messages from blocked number
  • Save SMS as client notes with MyCase
  • Updated the Vincere notify feature to mentions
  • Add user indicator to messages on shared phones
  • Filter analytics by user group
  • Ability to download recordings from records
Fixes
  • Various bug fixes
  • Fixed broken call routingfor some users

4.6.7

May 12, 2024
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Changes

  • Symbio numbers can be created in the VXT web app
  • Allow internal admin to view total calls
  • Show relevantcompany in recruitment integrations contacts
  • Introduced mentions to VXT Team Chat
Fixes
  • Fixed phone selector state not cleared after discarding
  • Fixed contact syncing bug
  • Various bug fixes

4.6.2

April 13, 2024
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Changes

  • Improvements to the Vincere integration on mobile
  • Phone and member counts in the admin panel
  • Call logic UI improvements
New Features
  • Loxo mobile integration added
  • Ability to sort regions alphabetically
  • Advanced analytics in internal admin

4.0.0

January 27, 2024
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Changes

This update is a complete rebuild of the VXT platform! Allowing for greater efficiency, scale and speed.

  • Brand new updated UI
  • Major upgrades in call reliability
  • Major upgrades in performance
  • Major upgrades in ease of use (UX improvements)
  • Users can now send and receive SMS messages
  • Transcribe calls with up to 5 users
  • VXT now supports blocking numbers
Improvements
  • Do not disturb is now easier to use
  • Separated internal and external communications for ease of use
  • Analytics has been improved to make it easier to find and understand key metrics
  • Reassign numbers from one user to another, and manage all of your unassigned numbers in the new