Features
Explore the features inside the VXT phone system. Features built for a modern business, made to help you automate admin work.
Call recording and transcription
Record and transcribe calls automatically or turn recording on and off at a glance.
Industry specific integrations
Connect your phone system to popular CRMs to automatically save call notes, recordings and transcriptions.
International numbers
Create local and international numbers for your business.
In call notes
Take notes throughout the call and save these to a particular candidate or matter in your CRM.
Practice management system and billing integration
Connect VXT with your PMS to automatically save calls as file notes and record time from calls.
In app support
Get support from a member of the team from within the app.
SMS business text messaging
Send, receive, and manage SMS text messages.
Shared contacts
Share your business contacts across your team.
Contact syncing
Have personalized conversations by accessing the caller's name through contact syncing.
Instant number provision
Instantly create new international or domestic numbers.
Warm and cold transfers
Choose whether you want to speak to your team mates before you transfer them a call.
Mobile, desktop and web apps
All you need is an internet connection to make calls from anywhere on our mobile and desktop apps.
Smart voicemail
Transcribe voicemails and access these via the VXT app or your email.
Pause recordings
Protect your callers information by temporarily pausing call recordings.
Webhooks
Send data associated with calls and voicemail to third-party services, custom software or an integration platform like Zapier.
Voicemail to email forwarding
Have voicemail transcriptions and audio files sent to one or more email addresses.
Do not disturb
Silence incoming calls for a set period of time.
Remote desktop compatibility
Use VXT inside a remote desktop environment.
Call routing
Manage high volumes of calls with flexible routing rules and warm or cold call transferring.
Presence
Let your team know when you are on a call or away.
Conference Calling
Add more parties to your calls to host a collaborative discussion.
Administrative controls
Enable company wide settings and manage billing.
Contact importing
Import hundreds of thousands of contacts from third-party data sources in just a few clicks.
Automatic date, time and number detection
VXT recognises dates, times and phone numbers in messages allowing you to select them and complete follow up tasks quickly.
Automatic Recording Disclosure
Automated message disclosing that you are recording a call.
Headset integrations
VXT integrates with device manufacturers like Jabra so you can control calls using the buttons on your headset.
Bring to front
Automatically bring the VXT desktop to the front of your screen when you receive an incoming call.
Call queuing
Put callers into queue while they wait for their call to be answered.
Mini
View a mini version of the app persistently at the front of your screen.
Contact management system
Manage hundreds of thousands of contacts easily inside of VXT.
MFA (third-party authentication)
Use existing accounts with Google, Microsoft or Apple to log in with VXT securely.
Contact exporting
Export your VXT contact list as a CSV at any time.
Toll-free numbers
Create toll-free and local numbers for both inbound and outbound calling.
Set hours & greetings
Set custom business hours and indicate when you're away so that you never leave a client hanging.
Click to call
Make calls directly from the software you use to run your business.
Enforcement
Switch on enforcement settings for your organization to ensure calls are always recorded and transcribed.