Business phone system features

Explore the features inside the VXT phone system. Features built for a modern business, made to help you automate admin work.

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AI
Productivity

Call recording and transcription

Record and transcribe calls automatically or turn recording on and off at a glance.

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Legal
Recruitment
API & Integrations

Industry specific integrations

Connect your phone system to popular CRMs to automatically save call notes, recordings and transcriptions.

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Phone system

International numbers

Create local and international numbers for your business.

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Video conferencing

In call notes

Take notes throughout the call and save these to a particular candidate or matter in your CRM.

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API & Integrations

Practice management system and billing integration

Connect VXT with your PMS to automatically save calls as file notes and record time from calls.

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Phone system

In app support

Get support from a member of the team from within the app.

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Chat

SMS business text messaging

Send, receive, and manage SMS text messages.

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Video conferencing

Video and screen sharing

Switch video on and share your screen during calls with other users in your company.

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Productivity
Chat

Internal chat

Chat with others in your company.

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Shared contacts

Share your business contacts across your team.

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Contact syncing

Have personalized conversations by accessing the caller's name through contact syncing.

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Legal
Recruitment
Phone system

Instant number provision

Instantly create new international or domestic numbers.

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Phone system

Warm and cold transfers

Choose whether you want to speak to your team mates before you transfer them a call.

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Phone system

Mobile, desktop and web apps

All you need is an internet connection to make calls from anywhere on our mobile and desktop apps.

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AI

Smart voicemail

Transcribe voicemails and access these via the VXT app or your email.

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Phone system

Pause recordings

Protect your callers information by temporarily pausing call recordings.

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Phone system

Dialer

Conveniently dial or type numbers to call.

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Productivity
API & Integrations

Webhooks

Send data associated with calls and voicemail to third-party services, custom software or an integration platform like Zapier.

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Productivity
Phone system

Voicemail to email forwarding

Have voicemail transcriptions and audio files sent to one or more email addresses.

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Phone system

Do not disturb

Silence incoming calls for a set period of time.

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Remote desktop compatibility

Use VXT inside a remote desktop environment.

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Call routing

Manage high volumes of calls with flexible routing rules and warm or cold call transferring.

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Productivity
Phone system

Presence

Let your team know when you are on a call or away.

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Video conferencing

Conference Calling

Add more parties to your calls to host a collaborative discussion.

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Phone system

Administrative controls

Enable company wide settings and manage billing.

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Phone system

Contact importing

Import hundreds of thousands of contacts from third-party data sources in just a few clicks.

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Analytics

Get visibility into how your team use their phones.

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Phone system

Automatic date, time and number detection

VXT recognises dates, times and phone numbers in messages allowing you to select them and complete follow up tasks quickly.

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Phone system

Caller ID spoofing

Show any phone number you own as the caller ID on outbound calls.

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Legal
Phone system

Automatic Recording Disclosure

Automated message disclosing that you are recording a call.

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Dark Mode

Switch between light and dark mode.

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Phone system

Headset integrations

VXT integrates with device manufacturers like Jabra so you can control calls using the buttons on your headset.

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Phone system

Bring to front

Automatically bring the VXT desktop to the front of your screen when you receive an incoming call.

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Phone system

Call queuing

Put callers into queue while they wait for their call to be answered.

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Call tagging

Use custom tags to identify calls at glance.

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Phone system

Mini

View a mini version of the app persistently at the front of your screen.

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Recruitment
Legal
Phone system

Contact management system

Manage hundreds of thousands of contacts easily inside of VXT.

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Phone system

MFA (third-party authentication)

Use existing accounts with Google, Microsoft or Apple to log in with VXT securely.

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Phone system

Contact exporting

Export your VXT contact list as a CSV at any time.

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Toll-free numbers

Create toll-free and local numbers for both inbound and outbound calling.

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Set hours & greetings

Set custom business hours and indicate when you're away so that you never leave a client hanging.

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Click to call

Make calls directly from the software you use to run your business.

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Enforcement

Switch on enforcement settings for your organization to ensure calls are always recorded and transcribed.