How to Set Up Multiple Phones on One Vxt Account
Updated: Aug 31
With the release of Personal Inbox Numbers you can forward calls from multiple phones including landlines to one Vxt inbox. This can be useful if you have multiple SIM cards in one device or separate phones for personal and work use, but find swapping between each device throughout the day frustrating.
You can set up a Personal Inbox Number in the mobile app or on Vxt Web. From the mobile app navigate to the Settings screen tap Manage account, at the bottom of the Manage account screen tap Personal inbox number, and follow the on-screen instructions from there.
Once you have set up your own Personal Inbox Number, try leaving yourself a test voicemail to ensure everything is working correctly.
Multiple Cell Phones
To forward your voicemail from another device, there are two options. Either set up forwarding from your second device to your primary device by calling the following number
or set up forwarding from your second device directly to your Vxt inbox by calling this number
In either case, include the *'s, and # or the call forwarding settings will not change correctly. Make sure to test that call forwarding is working properly once you have completed the setup and if you aren't sure what to do or you've run into a problem give us an email at email@example.com.
You might notice that this is similar to when you set up Vxt for the first time and we asked you to call a number like this (don't call it now)
Where +6439308026 is Vxt's voicemail answering machine for our New Zealand users (they're unique to every country). The rest of the number (*004* and #) are globally recognised call forwarding codes that tell your mobile service provider to activate forward your calls to the number in the middle. If you want to learn more about conditional call forwarding, check out our video.
Forwarding Calls from a Landline
To forward calls from a landline to your Vxt inbox it should work just as easily. If your landline is already forwarding to your mobile phone then everything is ready to go! If not, as with setting up multiple cell phones, you can either forward calls from your landline to your mobile number or to your Personal Inbox Number itself.
However, the exact setup process may vary depending on the device. If you aren't sure how to change the forwarding settings on your landline, get in touch with your telecommunications provider.